27 Jun 2018
Maxdata: the only Portuguese Health Tech company certified according to the ISO 20000-1 standard
Click on the image below to access the full text of the May / June 2018 newsletter.
Maxdata is still the Only Portuguese Health Technology company with Accredited Certification to ISO 20000-1 standard
Over the past six years the ISO 20000-1 and ISO 9001 double certification has had some impact on the services provided by Maxdata: increase in the number of very satisfied customers, exemplary compliance with customer Service Level Agreements, reduction in the average time taken to resolve incidents and service requests, implementation of more than 300 effective improvement actions ...
(read more)
New Customer Portal Feature: Online Knowledge Base with Hundreds of FAQs
The Clinidata®CRM customer portal now includes a knowledge base that brings together hundreds of FAQs (frequently asked questions) about the Clinidata® software. Maxdata customers can search the FAQs for solutions to any questions or problems they may have before contacting the Maxdata helpdesk ...
(read more)
Maxdata is still the Only Portuguese Health Technology company with Accredited Certification to ISO 20000-1 standard
Over the past six years the ISO 20000-1 and ISO 9001 double certification has had some impact on the services provided by Maxdata: increase in the number of very satisfied customers, exemplary compliance with customer Service Level Agreements, reduction in the average time taken to resolve incidents and service requests, implementation of more than 300 effective improvement actions ...
(read more)
New Customer Portal Feature: Online Knowledge Base with Hundreds of FAQs
The Clinidata®CRM customer portal now includes a knowledge base that brings together hundreds of FAQs (frequently asked questions) about the Clinidata® software. Maxdata customers can search the FAQs for solutions to any questions or problems they may have before contacting the Maxdata helpdesk ...
(read more)
